This Privacy Policy explains how we collect, use, store, and protect personal information obtained through this website and in the course of our professional services. We are committed to safeguarding personal information and complying with the Protection of Personal Information Act 4 of 2013 (POPIA), as well as applicable ethical and professional standards.
By using this website, you consent to the collection and use of personal information as described in this policy.
We may collect and process the following categories of personal information:
Contact information (such as name, email address, telephone number)
Information voluntarily submitted via contact or enquiry forms
Information required for appointment scheduling or correspondence
Website usage data (such as IP address, browser type, and pages visited)
Sensitive personal or health-related information is not collected through this website, unless explicitly and knowingly provided by you for a specific purpose.
Personal information is collected and used only for legitimate purposes, including:
Responding to enquiries or requests
Providing professional psychological or medico-legal services
Communicating regarding appointments or services
Complying with legal, regulatory, or ethical obligations
Improving website functionality and user experience
Personal information is not sold, rented, or shared for marketing purposes.
Where personal or health-related information is provided in the context of professional services, such information is handled in accordance with:
The HPCSA Ethical Rules of Conduct
Applicable professional guidelines
Legal obligations, including court orders where relevant
Confidential information is disclosed only with appropriate consent or where legally required.
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, disclosure, or misuse. Information is retained only for as long as necessary to fulfil its intended purpose or to meet legal and professional record-keeping requirements.
Personal information may be shared with third parties only where necessary for professional, legal, or operational purposes (for example, secure email or data hosting services), and only where appropriate safeguards are in place.
We are not responsible for the privacy practices of third-party websites linked to or from this site.
In terms of POPIA, you have the right to:
Request access to personal information held about you
Request correction or deletion of inaccurate or outdated information
Object to the processing of personal information in certain circumstances
Requests can be made in writing using the contact details below.
This website may use cookies or similar technologies to enhance functionality and analyse website usage. Cookies do not collect personally identifiable information. You may disable cookies through your browser settings if you prefer.
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or operational practices. The most recent version will always be available on this website.
If you have any questions about this Privacy Policy or how personal information is handled, please contact:
[Your Practice Name]
Email: [your email address]
Telephone: [your contact number]